Effective Date: April 28, 2025
Jurisdiction: United Kingdom
By accessing or using Tinq Chat (“the Service”), a product operated by Tinqapp.co.uk Group (“we”, “us”, or “our”), you agree to be bound by these Terms of Service (“Terms”) and our Privacy Policy. If you do not agree to these Terms, you are not authorized to use the Service. Continued use of the platform constitutes binding acceptance of these Terms in full, without exception.
Tinq Chat is an encrypted communications platform intended solely for lawful personal or organizational use. The platform provides secure, private messaging features using end-to-end encryption (E2EE), self-destructing messages, and zero-knowledge architecture. Any attempt to utilize this service for illegal activity, such as (but not limited to) terrorism, harassment, exploitation, fraud, distribution of malware, or evasion of lawful surveillance, is expressly prohibited and will result in immediate termination of access and potential reporting to authorities.
Tinq Chat operates under a zero-access model, whereby we, the company and its operators, do not have access to the content of any communications, files, or encrypted data transmitted or stored via our platform. As such, we cannot be held liable for the actions or communications of users. We do not monitor or review message content, and all message decryption occurs exclusively on user devices. We disclaim all liability for any harm, legal consequence, or civil/criminal action resulting from the conduct of users on our platform. The platform is content-neutral and does not endorse or facilitate any form of user communication beyond enabling encryption protocols.
To the fullest extent permitted by applicable law, you agree to indemnify, defend, and hold harmless Tinq Chat, its owners, directors, officers, affiliates, partners, contractors, licensors, and employees from any claims, liabilities, damages, losses, and expenses — including legal fees — arising out of or connected to your use or misuse of the Service, your violation of these Terms, or your violation of any law or rights of a third party. This includes, without limitation, any legal action resulting from unauthorized or unlawful content sent using Tinq Chat.
Users are solely responsible for securing their login credentials, master password, device-level encryption keys, and access to any saved authentication data. Tinq Chat does not store user master keys in plaintext and cannot retrieve them. Loss of the master key will result in permanent loss of access to encrypted content. We are not liable for data loss resulting from user-side negligence, device failure, or forgotten credentials. You are responsible for all activity under your account.
All content, branding, codebase, design, and intellectual property related to Tinq Chat remains the exclusive property of Tinqapp.co.uk Group. Unauthorized reproduction, reverse-engineering, resale, or duplication of the Service in part or in whole is strictly prohibited.
We reserve the right to suspend, modify, or terminate the Service or any user account at our sole discretion without notice if we believe the Terms have been violated or if the user poses a security or reputational risk to the Service. Tinq Chat may also be terminated due to legal requirements, infrastructure issues, or business closure. We assume no liability for damages resulting from service suspension or termination.
These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from or relating to these Terms, the Service, or the conduct of users shall be subject to the exclusive jurisdiction of the courts of England. Users waive any objection to jurisdiction and venue in such courts.
We may revise these Terms at any time without prior notice. Your continued use of the Service following the posting of changes constitutes your acceptance of the new Terms.
We are committed to protecting your privacy and ensuring compliance with data protection laws, including the General Data Protection Regulation (GDPR) where applicable. We do not store user messages or personal data beyond what is required for functionality and compliance. Any personal data we collect is handled securely and only used in accordance with our Privacy Policy. By using the Service, you agree to the data practices described in our Privacy Policy.
The Service may include links to third-party websites or services. Tinq Chat is not responsible for the content, privacy practices, or terms of service of any third-party websites. By using the Service, you acknowledge that we have no control over, and assume no responsibility for, third-party services or content that may be linked to or integrated with the platform.
Any disputes, claims, or controversies arising out of or relating to these Terms, the Service, or any use of the platform, including those related to data privacy or intellectual property, shall be resolved exclusively through binding arbitration under the rules of the London Court of International Arbitration (LCIA). This clause will apply regardless of your location, and arbitration shall take place in London, United Kingdom. You waive the right to a jury trial or to participate in any class action.
To the fullest extent permitted by applicable law, Tinq Chat shall not be liable for any indirect, incidental, special, punitive, or consequential damages, including but not limited to, loss of profits, data, or goodwill, arising out of or in connection with the use or inability to use the Service. In no event shall our liability exceed the amount you paid for the Service, if any, during the six months prior to the event giving rise to the liability.
We will not be held liable for any failure or delay in the performance of our obligations under these Terms if the failure or delay is caused by events beyond our reasonable control, including, but not limited to, Acts of God, War, Terrorism, Labor strikes, Natural disasters, or Government actions.